How can we help you today?

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Shipping

Get more information on delivery schedules, charges and more.

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My Account

Learn how to create your account and update your information.

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Orders

Know more about the order and delivery process.

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Payments

Find out more about your payment options and plans.

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Buy Now

Find out how to pay, checkout and finish shopping in one easy step.

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Tracking and Delivery

Get more info on delivery schedules, times and addresses.

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Returns Process

Find out how to make a return online, to a store or schedule a pick-up.

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Returns & Exchange Policy

Discover exactly how our returns and refunds work.

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Gift Card

Now easily buy or use your Gift Cards online.

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Other Information

Important info you need to know about shopping with us.

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Landmark Rewards

Discover how our award-winning loyalty programme works.

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Refurbished Furniture

Discover cost efffective refurbished furniture

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Customized Furniture

Know more about the customized furniture.

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Account Deletion

How to deactivate your landmark account

Most popular questions

What is your policy on returns?+
Return eligible household products within 14 days in original packaging. Furniture and select home furnishing items are non-returnable. Contact customer support within 48 hours for issues with non-returnable items.
How do I return my products?+
You can return your products in three easy ways. Request a return online 1. Go to Order History in My Account, select the products you want to return...
How do I cancel an order?+
It’s easy. Here’s what you need to do: If you’ve signed in to your account: 1. Go to the Order Details page in your My Account section. 2. Click on th...
How do I change my email address?+
You cannot change the email address linked to your HomeCentre account. To use a new email, create a new account. To transfer Landmark Rewards, first unlink your rewards account via customer support, then link it to your new account from the My Account section.
What if I'm not at home when my order arrives?+
Once your order is dispatched, the delivery partner will attempt delivery to your address. If you’re unavailable, they will contact you again to arrange a suitable delivery time.
When will I receive my order?+
Orders placed before 3:00 PM from Monday to Saturday will be delivered in two to three business days, and orders placed after 3:00 PM will be delivere...
If I have used a promo code to place my order, how is my refund calculated?+
Your refund will be issued after deducting the proportionate value of the discount applied using promo code on the product that you’re returning or ca...
I just returned my products. When will I receive my refund?+
After we check your returns, we'll approve your refund accordingly. If you’ve paid by card or NetBanking, your bank may take 3-5 additional business d...