What if the product colour or fabric differs from the images?+
We make every effort to display product colours and designs as accurately as possible. However, slight variations may occur between the product image and the actual product due to device screen settings, lighting conditions, photography, and other environmental factors.
Will I be able to cancel, or return Customized furniture products?+
Products that are customized or made based on your specific selection cannot be cancelled or returned once the order has been placed. Please review your order details carefully before confirming your purchase.
Are there any additional charges for Customized furniture products?+
There are no hidden or additional charges on your purchase. You only need to pay the exact amount displayed in your order summary during checkout.
Can I exchange Customized furniture products?+
Customized furniture products are specially made according to customer preferences and therefore are not eligible for exchange once the order has been placed or delivered.
Can I book a preferred delivery slot for Customized furniture products?+
Yes, you can schedule your preferred delivery slot up to 30 days from the date the order is placed, allowing you to choose a delivery time that best suits your convenience.
What is the delivery lead time for Customized furniture products?+
As these products are custom-made after the order is placed, the minimum delivery lead time is 30 days. This ensures sufficient time for manufacturing, quality checks, and delivery preparation.
What are Customized furniture products?+
Customized furniture products are specially made after your order is confirmed, allowing you to personalize your furniture according to your preferences. Choose from a wide range of colours and upholstery materials to create furniture that perfectly matches your style and home décor.