Customized Furniture
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What are Customized furniture products?
Customized furniture products are taken into production once the order is placed. This range provides you the freedom to choose from a variety of colours and upholstery materials.
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What is the delivery lead time for Customized furniture products?
Since the products are made after the order is placed, the delivery lead time is minimum 30 days.
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Can I book a preferred delivery slot for Customized furniture products?
Yes, preferred delivery slots can be scheduled after 30 days from the date when the order is placed.
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What happens if any parts are missing or damaged at the time of delivery?
Please report the defective or damaged products to our Customer Support team within 24 hours of delivery via email on [email protected]. You must attach images of the product clearly highlighting the damage or defect. If any part is found to be missing, we will ensure they are provided to you. Following the verification process, your product will undergo rectifications, if required.
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Can I exchange Customized furniture products?
Customized furniture products are not eligible for exchanges.
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Are there any additional charges for Customized furniture products?
There are no additional charges. Your order summary amount is all you need to pay.
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Will I be able to cancel, or return Customized furniture products?
Since these products are made based on your selection, they cannot be returned or cancelled once the order is placed.
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What if the product colour or fabric differs from the images?
Despite every effort to provide accurate images of each product's colour and design, actual colours and design may vary slightly. Due to different device screen settings, lighting in the installation location, photographic lighting sources, slight differences may occur from product image to actual product.
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