Refurbished Furniture

What are refurbished furniture products?
Refurbished are slightly used /damaged product(s) which are thoroughly inspected, repaired wherever applicable by certified our technicians, and listed for sale on online platform https://www.homecentre.in/in/en/. The products may have cosmetic imperfections. Make sure to read all products details before making the purchase.
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How are the products refurbished?
The refurbishment process typically includes a full inspection/test, identify the areas of damage or repair. Replacement / repair of such damages, any defective parts, a thorough cleaning and inspection process, and repackaging by the seller. All such repairs and renovations are performed by and supervised by certified technicians. 
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How will I know if a product being sold on Homecentre.in is New or Refurbished?
The term “Refurbished” will be used in the product title and product description to distinguish such products from new products. 
 
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Should I purchase accessories of these products separately?
Refurbished products come with all the original or equivalent generic accessories compared to the new product wherever applicable. 
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Will I get the original packaging?
Since these products are refurbished and unboxed, the original packing will not be provided. However, these products are repackaged by us before delivery. 
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Who will deliver and fix the furniture?
Qualified delivery & technician personnel will deliver the products. Post successful delivery, fitment will be completed by qualified technicians. Purchaser is asked to sign an acknowledgement letter post successful delivery and fitment of all refurbished products.
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What are the delivery and fitment charges?
Standard shipping fees is charged for order delivery & fitment. For more details, please visit our shipping page: https://www.homecentre.in/in/en/helpShipping  
 
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What happens if any parts are missing or damaged at the time of delivery?
At the time of delivery, if any accessories found missing shall be replaced and if any refurbished product is damaged same shall be repaired at the time of delivery at our sole discretion.
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What is the Return & warranty terms?
Refurbished Products come with no return policy and no warranty. 
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What are the offers available for purchase of refurbished products?
Normally all refurbished products are sold at relatively higher discounts than the brand-new products. Hence, no additional discounts or further offers are applicable for refurbished products.  
 
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Can I exchange this product at a later stage?
No, all refurbished products carry a “no exchange” policy post purchase. 
 
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What is the cancellation and return policy?
The orders placed can’t be cancelled or returned post successful delivery and fitment. We will take all measures to ensure timely delivery and inspection of all products prior to delivery. However, purchaser is advised to check all product parameters prior to the acceptance of the delivery. 
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What if I don’t like the products after delivery?
Refurbished products come with no return, warranty, refund, repair, or replacement policy. Any return or refund request after delivery under any circumstances will not be accepted. 
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Where can I read the complete terms?
Your guide to the products usage and detailed terms & conditions are available on our website, please visit our Terms & conditions page and download the soft copy from: https://www.homecentre.in/in/en/termsandconditions  
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