I paid for part of my order using my Credit Balance or a Credit Note and the rest with a Debit or Credit Card, and then cancelled the order before it was dispatched. How is my refund processed? : HelpHCIN

I paid for part of my order using my Credit Balance or a Credit Note and the rest with a Debit or Credit Card, and then cancelled the order before it was dispatched. How is my refund processed?

Modified on: Fri, 7 Jan, 2022 at 12:13 PM

We'll credit back the balance you spent to My Credit in your account. If you're a guest user, we'll issue a fresh Credit Note for the same value as your existing Credit Note, valid for 6 months from the date of issue.

The rest of your payment will be refunded to your card, bank account, wallet or PayPal account, depending on your payment method.

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I paid for part of my order using my Credit Balance or a Credit Note and the rest with a Debit or Credit Card, and then cancelled the order before it was dispatched. How is my refund processed?

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