You can return your products in three easy ways.
Request a return online
- Go to Order History in My Account, select the products you want to return and place a return request.
- Pack and seal your products and hand them over to our courier partner along with the invoice. They’ll give you an acknowledgement receipt.
- We’ll check your returns and credit your refund to your card, bank account or wallet.
Return to Store
- Wrap your products (except furniture) in their original shipping packaging and bring them along with your invoice to any Home Centre or combined Home Centre and Lifestyle store.
- Hand over your return - an authorised staff member will take your package.
- After we check your returns, we'll process your refund. You’ll receive a refund to your card, bank account or wallet, depending on your payment method. You can also opt for a Credit Note.
Call for a pick-up
- Call us at 1800-212-7500 to schedule a pick-up time and location.
- Pack and seal your products and hand them over to our courier partner along with the invoice. They’ll give you an acknowledgement receipt.
- We’ll check your returns, and credit your refund to your card, bank account or wallet.
Please remember, you must include all warranty cards when you return your products.